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Insurance Requirements

Life, free from addiction or struggles with mental health, is priceless. Cost should never prohibit someone from seeking treatment.

Prairie View offers several affordable options, with or without insurance. Prairie View contracts with most major commercial insurance providers as well as MCO’s. Prairie View staff will make every effort to verify and utilize insurance benefits. We encourage clients to confirm that Prairie View, Inc. is “in-network” for their coverage and if not, does the policy cover “out-of-network” benefits for Prairie View?

A Prairie View financial counselor will help identify your best options.


Insurance Filing

For clients with insurance, Prairie View will submit claims for services to the insurance company. In order to facilitate this, it is necessary for us to have a copy of the current insurance card.

The client is responsible for co-pays. Co-pays are due at the time of service.

Prairie View will inform clients of additional costs not covered by insurance in advance when possible. These co-insurance charges are due at the time of service.

All claims sent to insurance companies or Medicare will be billed at Prairie View’s full rate. Should a private insurance company pay less than 100%, the client is responsible for the balance due.

Payment Arrangements

For clients without insurance or who choose not to use insurance benefits, Prairie View expects the client to pay for all charges at time of service.

Discounts may be available for those paying the full amount of inpatient treatment in advance. Clients should discuss this option with a Prairie View financial counselor.

The Midland Group

Prairie View has partnered with The Midland Group, a private company owned by a charitable trust, to assist in providing financial assistance and Medicaid advocacy. These services include:

  • Review of all available discounts
  • Providing both short and long term payment plans to fit your budget
  • SSI and Social Security disability advocacy
  • Medicaid enrollment advocacy

Allow our partners at the Midland Group to assist you in explaining every financial option available.

This is a free service. Contact a Midland representative: 620-482-8068 or 800-279-1468

Past Due Balances

Past due balances are referred to an outside collection agency unless an alternate payment arrangement is approved. The payment plan applies to past due balances only. New charges must be paid as they are incurred.



To make an appointment or to obtain more information call 1-800-992-6292 and ask for the specialty area. If a therapist is not immediately available, you may leave a confidential voice mail. Please leave your telephone number, a time when you are available for a call, and whether Prairie View can identify itself when your call is returned. Some initial information will be taken over the telephone and an appointment for an evaluation can be scheduled at that time, if requested.